Powergenx offers complete peace of mind while ordering from us. You can return all items within 30 days of receipt of goods. If the customer is not satisfied with the purchase from us, he may request a refund directly from the Company. For that, please send us pictures of packaging and products at info@powergenx.in.

The refund amount shall be up to 90% of the Sales Price (less the shipping and handling charge on the original purchase) as long the purchase remains in acceptable and undamaged condition and is returned in its original condition.

Kindly read all instructions of the return and refund policy carefully.

  • To be eligible for a return, the item must be unused and in the same condition that you received it.
  • Your item needs to have a receipt or proof of purchase.
  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to the original method of payment.

Click here powergenx.in to complete the return process. For those of you without an account, please don’t hesitate to contact us. Within 48-72 hours, Powergenx will send you an RMA number and packing slip. Include the RMA number with the package and mail the item to the address provided. The customer is responsible for the cost of returning the item.

  • Cancellation request can be done before dispatch of the product.
  • Refund process will be initiated within 72 hours of the cancellation requests.
  • 100% of the paid amount will be refunded to the original mode of payment in case of cancellation.

If you don’t have any labels or an RMA number, you may experience delays when returning a package. Only products purchased through our online store can be returned. Products purchased from another online retailer can’t be returned. Whenever you receive a refund, any promotion or discount you used at the time of purchase will also be applied.

If you have any queries on any aspect of the Return, Refund, and Cancellation policy, contact us on the details below:

Call : 976-376-3797
Email: info@powergenx.in

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